KELLOGG's BONUS BUCKS FAQ

 

How do I get my promotional code? 

Promotional codes are printed inside of qualifying packages of Kellogg's products.

 

How many codes do I need to receive a Bonus Bucks certificate?

Each Bonus Bucks certificate requires the submission of three unique codes (one from each of three qualifying packages of Kellogg's products).

 

Are the codes case sensitive?

Yes.  The codes are case sensitive and must be entered exactly as they are printed inside of the qualifying packages of Kellogg's products.

 

Is there a limit to how many Bonus Bucks certificates I can receive?

There is no limit to the number of Bonus Bucks certificates you can receive.  Each Bonus Bucks certificate requires the submission of three unique codes (one from each of three qualifying packages of Kellogg's products.

 

Can I reuse my codes?

No. Each code is valid for a one time use only. 

 

My codes are showing up as invalid.  Can I retry at a later time?

Always check to see that you are entering all three of your codes correctly.  Also, please make certain that the codes have not been used previously. If one or more of your codes is showing up invalid, you can re-enter the codes immediately or at a later time. However, codes can only be successfully redeemed once.

 

What is the final date for redeeming my codes?

The final date for redeeming your codes online is September 30, 2010 at 11:59:59 PM PST.

 

Why do you need my mailing address?

Your Bonus Bucks certificate will be sent to your mailing address.

 

How long does it take to receive my Bonus Bucks certificate?

Your Bonus Bucks certificate will arrive via 1^st Class US Mail in approximately 4 to 6 weeks. 

 

Where can I use my Bonus Bucks certificate?

For a list of participating theaters and retailers, please go to www.usekelloggbonusbucks.com

 

Until when can I use my Bonus Bucks certificate?

The final date for using your Bonus Bucks certificate is October 31, 2010.

 

How do I use my Bonus Bucks certificate? 

Present your $10.00 Bonus Bucks certificate to the cashier as payment towards your purchase.

 

What if my purchase is less than $10.00? 

If your purchase is less than $10.00, no change is provided to you.

 

What if my purchase is more than $10.00? 

If your purchase is more than $10.00, you must make up the difference at the point of sale. 

 

Can I use more than one Bonus Bucks certificate in a single purchase?

Limit one Bonus Bucks certificate per purchase.

 

Can I use my Bonus Bucks certificate more than once? 

No. Bonus Bucks certificates may be used 1 time only.

 

Can I make copies of my Bonus Bucks certificate?

No mechanically reproduced, forged or altered official Bonus Bucks certificates will be accepted.

 

I am having trouble using my Bonus Bucks certificate at a participating theater or retailer.

If you are having trouble using your Bonus Bucks certificate at a participating theater or retailer, please contact customer support at 1-800-290-0816.

 

I have a question or complaint about a participating movie theater or a retailer.

Bonus Bucks operates independently from the theaters and retailers. If you have a local theater-specific question regarding topics such as available theater amenities, ticket category age policies, or when a particular movie will be coming to your location, you must contact the theater directly. If you have a local retailer-specific question regarding topics such as store locations, or hours, you must contact the retail location directly.

 

I lost my Bonus Bucks certificate.

Bonus Bucks certificates cannot be replaced if lost, stolen, expired or damaged.

 

How do I contact Bonus Bucks Customer Service?

To contact Bonus Bucks customer support, please email tpgcustomer@tpgny.com or call 1-800-290-0816.